Sales Policy
Effective Date: January 6, 2025
At Peanapo, we strive to provide a seamless and enjoyable shopping experience for all of our customers. Our Sales Policy outlines the terms and conditions for purchasing products on our website, ensuring that you have a clear understanding of our processes for ordering, pricing, payments, promotions, and product availability.
Product Information and Availability
We make every effort to provide accurate descriptions of the products available on our website. This includes product images, specifications, and pricing. However, due to the nature of online shopping and inventory fluctuations, we cannot guarantee that all products will be available at all times. If a product you’ve ordered is out of stock or unavailable, we will notify you promptly and provide options such as backordering the item, choosing a different product, or receiving a full refund.
Pricing
All prices on our website are displayed in U.S. Dollars (USD). Prices are subject to change without notice and do not include taxes or shipping fees, which will be calculated at checkout. We reserve the right to correct any pricing errors that may occur, and we will notify customers if such errors have affected their order.
Order Process
When you place an order with Peanapo, we will send you a confirmation email acknowledging the receipt of your order. Please note that this does not indicate the acceptance of your order. Your order will be considered accepted when the items are shipped and you receive a shipping confirmation email. Until that time, we reserve the right to cancel or modify your order if necessary.
Payment Methods
We accept a wide range of payment methods to provide flexibility during the checkout process, including:
- Credit and debit cards (Visa, MasterCard, American Express, Discover)
- PayPal
- Other secure payment methods as made available at checkout
We use secure payment gateways to ensure that your information is encrypted and protected. Payment will be processed at the time of order, and no goods will be shipped until payment has been successfully processed.
Promotions and Discounts
We occasionally offer promotions, discounts, and special offers. These promotions are valid for a limited time only and are subject to specific terms and conditions, which will be disclosed in the promotional details. To take advantage of promotions, customers must apply the applicable discount code during the checkout process, and the discount will be reflected in the final total.
Please note that promotions cannot be combined with other offers, and some items may be excluded from promotional pricing.
Order Cancellations
If you need to cancel your order, please contact us immediately at info@peanapo.com or call (478) 934-2698. Once an order has been shipped, it cannot be canceled. However, you may return any unwanted items in accordance with our Refund and Returns Policy.
Shipping
We provide a variety of shipping options to ensure fast and reliable delivery. Shipping charges are calculated at checkout based on the destination and the weight of the items ordered. Please refer to our Shipment Policy for more detailed information about shipping methods, delivery times, and international orders.
Sales Tax
Sales tax is applied to orders as required by law. The rate of sales tax depends on your shipping address, and it will be calculated and added to your order total during checkout.
Gift Cards
Gift cards are available for purchase and can be redeemed for merchandise at any time. Gift cards are non-transferable and cannot be exchanged for cash. If the value of your gift card is less than the total of your purchase, the remaining balance must be paid using an accepted payment method.