Payment Policy
Effective Date: January 6, 2025
At Peanapo, we aim to provide our customers with a secure and smooth transaction process. Our Payment Policy is designed to ensure that all payment transactions are processed safely, accurately, and in accordance with industry standards.
Accepted Payment Methods
We offer a wide range of payment options for your convenience:
- Credit and Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover. When making a purchase, simply enter your card details at checkout, and the transaction will be securely processed.
- PayPal: You can use PayPal as a trusted payment option for a more secure checkout experience.
- Other Secure Payment Methods: Depending on your location, we may offer additional payment methods such as Google Pay, Apple Pay, and other secure digital wallets.
- Gift Cards: You can use Peanapo gift cards to pay for your orders. These are available for purchase and can be redeemed at any time.
Payment Processing and Security
At Peanapo, we understand the importance of security when handling your financial information. All payments are processed through secure, encrypted payment gateways. We use SSL (Secure Socket Layer) encryption technology to ensure that your payment information remains confidential and protected.
Once you complete a transaction, you will receive an order confirmation email, which will include the details of your purchase. Your payment will be processed immediately, and the transaction will only be completed once your payment has been successfully authorized.
Order Payment Confirmation
When you submit an order, you will receive an immediate email confirmation that your order is being processed. However, please note that this does not guarantee that your order has been shipped. You will receive a separate notification once your order has been shipped, along with a tracking number if applicable.
Payment Declines or Issues
If your payment is declined or there are any issues processing your payment, you will be notified immediately. Common reasons for a payment decline include insufficient funds, incorrect card details, or issues with the payment processor. If you encounter any issues, please double-check your payment information and try again. If the issue persists, contact your bank or payment provider for assistance.
Currency
All payments on our website are processed in U.S. Dollars (USD). If you are shopping from outside the U.S., please note that currency conversion fees may apply depending on your payment method and your bank’s policies.
Fraud Prevention
To protect both our customers and ourselves from fraud, we may perform identity verification checks for certain transactions. If we suspect any fraudulent activity or have concerns about the authenticity of your payment information, we reserve the right to cancel or decline the order.
Sales Tax
Sales tax will be applied to your order depending on the location of the shipping address and applicable tax laws. The exact amount of sales tax will be calculated at checkout and included in your total order amount.
Payment for Pre-Orders and Backorders
If you place an order for a product that is on pre-order or backorder, your payment will be processed immediately at the time of purchase. Once the product is available, it will be shipped to you. We will notify you of any significant delays in the availability of the product.
Contact Information
For any questions or concerns regarding our Payment Policy, please feel free to reach out to us:
Peanapo
Street Address: 150 Pecan Orchard Rd, Cochran, Georgia
Phone: (478) 934-2698
Email: info@peanapo.com
Website: www.peanapo.com